Terms of Use

1. Overview

ResumeScorePro ("Service," "we," "us," "our") is a rule-based resume analysis tool that evaluates resumes against job descriptions to provide optimization feedback. These Terms of Use govern your access to and use of our website, applications, and services.

2. Eligibility

By using ResumeScorePro, you represent and warrant that:

• You are at least 18 years old or the age of majority in your jurisdiction
• You have the right and authority to enter into these Terms
• You are not prohibited by law or regulation from using our service
• You agree to comply with all applicable laws and regulations

3. User Accounts

3.1 Account Creation

When you create an account, you agree to:

• Provide accurate, complete, and current information
• Maintain the confidentiality of your password
• Notify us immediately of unauthorized access
• Accept responsibility for all activities under your account

3.2 Account Suspension

We reserve the right to suspend or terminate your account if we believe you have violated these Terms or engaged in harmful behavior.

4. Use License

We grant you a limited, non-exclusive, non-transferable license to access and use ResumeScorePro for lawful purposes. You may not:

• Copy, modify, or create derivative works
• Reverse engineer or attempt to circumvent our systems
• Remove proprietary notices or labels
• Rent, lease, or share your account
• Use our service for commercial purposes without authorization

5. Prohibited Uses

You agree not to use ResumeScorePro for:

• Violating any laws, regulations, or third-party rights
• Harassing, threatening, or defaming others
• Uploading malware, viruses, or harmful code
• Attempting to gain unauthorized access to our systems
• Disrupting service availability or performance
• Scraping, crawling, or automated data collection (except as explicitly permitted)
• Impersonation or fraud
• Spamming or unsolicited communications

6. Intellectual Property

6.1 Our Content

All content, features, and functionality (including but not limited to design, text, code, and graphics) are owned by ResumeScorePro or our licensors and are protected by copyright and trademark law.

6.2 Your Rights

You retain all rights to your resume content and job descriptions. By using our service, you grant us a limited license to analyze this content for the purpose of providing feedback.

7. User-Generated Content

Responsibility: You are responsible for all content you upload or submit. You warrant that you own or have rights to all uploaded content and that it does not infringe upon third-party rights.

License to Us: By uploading content, you grant ResumeScorePro a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content for the purpose of providing our service (e.g., operating, maintaining, and improving the Service).

8. Disclaimers

8.1 "As-Is" Service

ResumeScorePro is provided "AS-IS" without warranties of any kind, express or implied. We disclaim all warranties including fitness for a particular purpose, merchantability, and non-infringement.

8.2 No Guarantee of Results

Important: ResumeScorePro's ATS score and recommendations are estimates based on keyword analysis and formatting review. We do not guarantee that:

• You will pass any specific ATS system
• You will receive interviews or job offers
• Our recommendations will be accepted by all companies
• Our scoring is 100% accurate

Different ATS systems use different algorithms. Some scores may vary based on how hiring companies configure their systems.

8.3 Third-Party Content

We do not endorse or assume responsibility for third-party content, links, or services accessed through ResumeScorePro.

9. Limitations of Liability

Even if we have been advised of the possibility of such damages, our total liability shall not exceed the amount you have paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless ResumeScorePro, our officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of any law or third-party rights
• Your use of our service
• Content you upload or submit

11. Termination

11.1 By You

You may stop using ResumeScorePro at any time. Because paid purchases are one-time (no subscriptions), there is nothing to cancel — see our Refund Policy for the 30-day money-back guarantee.

11.2 By Us

We may terminate or suspend your account immediately if we believe you have violated these Terms or engaged in harmful conduct. Upon termination, your right to use ResumeScorePro ceases immediately.

11.3 Effect of Termination

Upon termination, we will delete your account data according to our Data Retention Policy (see Privacy Policy). Some provisions of these Terms will survive termination.

12. Dispute Resolution

12.1 Informal Resolution

If you have a dispute with ResumeScorePro, please contact us at legal@resumescorepro.com. We will attempt to resolve the issue informally within 30 days.

12.2 Binding Arbitration

If informal resolution fails, you agree to submit disputes to binding arbitration rather than court proceedings. Arbitration will be conducted by JAMS under its Streamlined Arbitration Rules & Procedures.

12.3 Class Action Waiver

You agree not to participate in class actions, class arbitrations, or representative actions against ResumeScorePro.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be subject to the jurisdiction of the courts located in San Francisco, California.

14. Modifications to Terms

We may modify these Terms at any time. Changes become effective immediately upon posting to the website. Your continued use of ResumeScorePro after modifications constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, please contact:

ResumeScorePro Legal Team
Email: legal@resumescorepro.com
Website: resumescorepro.com

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These Terms of Use are binding and supersede all previous agreements. Last reviewed: January 2025.