Privacy Policy
Last updated: January 2025 | Effective date: January 1, 2025
1. Introduction
ResumeScorePro ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
2.1 Information You Provide
- Account Information: When you create an account, we collect your name, email address, and password.
- Resume & Job Description Data: When you use our ATS checker, we process your resume text and job descriptions. This data is analyzed locally and never permanently stored unless you save a report.
- Contact Information: When you contact us via email or contact form, we collect your message, email, and any information you provide.
- Payment Information: We do not collect payment card details. Stripe processes all payments securely. We receive only confirmation of successful transactions.
- Feedback & Surveys: Optional feedback you provide helps us improve our service.
2.2 Information Collected Automatically
- Device Information: Browser type, operating system, device type, IP address.
- Usage Data: Pages visited, time spent, features used, interactions.
- Cookies & Pixels: We use cookies for authentication, preferences, and analytics (see Cookies section).
2.3 Information from Third Parties
We may receive information from third-party services like Stripe (payment processing) and Google Analytics. We do not purchase or trade in personal data.
3. How We Use Your Information
We use collected information for:
- Providing and improving our services
- Creating and managing your account
- Processing payments and subscriptions
- Sending administrative emails (account updates, password resets, etc.)
- Responding to your inquiries and support requests
- Analyzing usage patterns to improve user experience
- Detecting and preventing fraud or security issues
- Complying with legal obligations
- Marketing (only with your consent)
4. Data Security
ResumeScorePro takes data security seriously. We implement industry-standard measures:
- SSL/TLS encryption for all data in transit
- AES-256 encryption for sensitive data at rest
- Regular security audits and penetration testing
- Limited employee access to personal data (need-to-know basis)
- Secure authentication with bcrypt password hashing
- No storage of payment card information
Important: While we employ robust security measures, no online service is 100% secure. We cannot guarantee absolute security of your data.
5. Data Retention
Resume & Job Description Data: Analyzed locally in your browser session and deleted immediately. Saved reports are retained for your account lifetime unless you delete them.
Account Data: Retained as long as your account is active. You can request deletion anytime.
Log Data: Retained for 90 days for security and analytics purposes.
Backup Data: May persist in backups for 180 days for disaster recovery.
6. Your Privacy Rights
6.1 GDPR Rights (EU Users)
If you're in the European Union, you have the right to:
- Access: Request a copy of your personal data
- Correction: Request we correct inaccurate data
- Deletion: Request we delete your data ("right to be forgotten")
- Portability: Receive your data in a machine-readable format
- Restrict Processing: Request we limit how we use your data
- Object: Opt out of marketing communications
6.2 CCPA Rights (California Users)
If you're in California, you have the right to:
- Know what personal data we collect and use
- Delete personal data we hold
- Opt out of selling or sharing your personal data (we don't)
- Non-discrimination for exercising your privacy rights
6.3 Data Deletion
To request deletion of your data, email privacy@resumescorepro.com with "Data Deletion Request" in the subject line. We will respond within 30 days.
7. Cookies & Tracking
We use cookies for:
- Essential: Authentication, security, session management
- Preference: Remember your settings and preferences
- Analytics: Understand how users interact with our site (Google Analytics)
- Marketing: Google AdSense (if opted in)
You can disable cookies in your browser settings, but some features may not work. You can also opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
8. Third-Party Services
We partner with trusted services that process data on our behalf:
- Stripe: Payment processing (see Stripe Privacy)
- Google Analytics: Usage analytics (see Google Privacy)
- Google AdSense: Advertising platform
- Netlify: Website hosting
These services have their own privacy policies. We are not responsible for their practices. We only share data necessary to provide their services.
9. Changes to This Policy
We may update this Privacy Policy as our practices evolve. We will notify you of material changes via email or a prominent notice on our website. Continued use of our services after changes means you accept the updated policy.
If you have privacy questions, concerns, or requests, contact:
ResumeScorePro Privacy Team
Email: privacy@resumescorepro.com
Website: resumescorepro.com
We respond to all privacy requests within 30 days.
This Privacy Policy is compliant with GDPR, CCPA, and international privacy standards. Last reviewed: January 2025.