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Frequently Asked Questions
Might answer your question before you send
How long does support response usually take?
We typically respond to support requests within 24 hours. Pro plan members with chat access get priority support with faster response times.
Do you offer refunds?
Yes! We offer a 100% satisfaction guarantee. If you're not happy within 30 days of your first payment, we'll refund you in full. No questions asked. See our Refund Policy for details.
How do I get my Complete Report after paying?
After Stripe checkout you're redirected to your private report page automatically. If that didn't happen, email your Stripe receipt to support@resumescorepro.com and we'll send your link within 24 hours.
Do you have partnerships with universities or organizations?
We're always interested in partnerships with universities, career centers, and organizations. Email sales@resumescorepro.com to discuss bulk licensing and custom solutions.
Is my resume data actually private?
Yes. Your resume and job description are analyzed locally and never stored on our servers. We never share your data with third parties. See our Privacy Policy for complete details.
Can I integrate ResumeScorePro with other tools?
We don't offer integrations yet. Email sales@resumescorepro.com if you have a partnership idea — we read every message.
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